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Shangri-La Suzhou, Suzhou (Jiangsu)
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Key details
About the Hotel
168 Ta Yuan Road,
Suzhou (Jiangsu),
China,
215011,
Jiangsu
Shangri-La Suzhou offers world-class service amidst tranquil surroundings. This 5-star hotel features a luxurious destination shopping arcade and an international standard Grade A office tower.
Rooms & Amenities
Shangri-La Suzhou features rooms with spectacular views of the city, equipped with a flat-screen TV, minibar, and free Wi-Fi. Guests receive complimentary Executive Lounge access and a minibar worth of CNY 275 for free on their first night.
Dining & Nearby Options
Dining options at the hotel include The Shang Palace, serving Huai Yang and Cantonese cuisine. Nearby, Run Ji Hong Kong Style Tea Restaurant and DuoDuo Wang Hong Kong Style Tea Restaurant are within 0.5 miles.
Services & Local Area
The hotel provides a range of services, including a 24-hour front desk and nearby transportation options such as Shishanlu Subway Station, a 10-minute walk. Local landmarks include Heshan Park and Kun Opera Museum, both within 2 miles.
Events & Attractions
Shangri-La Suzhou is a prestigious hotel complex that hosts professional events and activities unique to its setting. Guests can enjoy scenic views and nearby historical sites, enhancing their stay.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Escape!
“The spa facilities were very nice with a soothing ambiance and really good massage treatments that melted my stress away.” view full review
Perfect Ambiance
“The room was beautifully decorated, providing a cozy and inviting atmosphere that made me feel right at home.” view full review
Luxurious Shower
“The shower had amazing pressure and temperature control, making it a good way to unwind after a long day.” view full review
Delicious Breakfast!
“The breakfast buffet was excellent, offering a wide variety of fresh and tasty options that catered to every palate.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Badminton
Billiard tables
Yoga class
Sports trainer
Guest Parking
Electric kettle
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Spa & Leisure
Indoor swimming pool
Beach umbrellas
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Shallow end
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
168 Ta Yuan Road,
Suzhou (Jiangsu),
China,
215011,
Jiangsu
Map view
168 Ta Yuan Road,
Suzhou (Jiangsu),
China,
215011,
Jiangsu
City landmarks
Hanshan Si Nong 24; 寒山寺弄24号
Hanshan Temple
2.3
km
Suzhou Amusement Land
1.7
km
Yushan Road
Suzhou Water Park
1.8
km
Emerald City Suzhou
1.9
km
Stadium
Suzhou Sports Centre Stadium
2.6
km
Garden
The Lingering Garden
4.2
km
Shopping Area
Green Ridge Plaza
1.4
km
Bridge
Feng Bridge
2.2
km
Stadium
Suzhou Sports Center
1.8
km
Suzhou Amusement Park
1.6
km
Candy Land
1.7
km
Shidai Street
ShiDai Jie
1.7
km
Park
Heshan Park
1.9
km
Amusement Park
苏州乐园水上世界 Suzhou Amusement Land Water Park
2.0
km
Luzhi Ancient Town
2.8
km
No.255 Gongyuan Road
Landscape Architecture
2.8
km
No.14 Zhongzhangjia Alley
Kun Opera Museum
2.8
km
Kunshan
Zhouzhuang Twon
2.8
km
Ruiguang Tower
2.8
km
Lingtian Road
Tianping Mountain
2.8
km
635 Renmin Rd
SuzhouConfucian Temple
2.8
km
Park
Suzhou Canal Park
2.8
km
Sanxiang Rd
Suzhou Zhongnan Center
2.7
km
Tongli Ancient Town
Jiayin Hall
2.8
km
Wuyue Road
Shangfangshan Forrest Animal World
2.8
km
Shopping Area
The first department Store
2.8
km
Shopping Area
Lanliyuan Silk Park
2.8
km
No.338 Liuyuan Road
Cloud Capped Peak
2.8
km
Nearby
Wet Market
590 m
Restaurants
PerBacco Italian Cusine
100 m
3/F
DuoDuo Wang Hong Kong Style Tea Restaurant
1.0
km
High-Tech Zone Shi Shan Road 215
ChaoRi Wu
550 m
High-Tech Zone Shopping Street 18 2-3 Floor
Daji
600 m
No.8 Huaihai Street
ChengDa She
550 m
Tower D
ShunZi Japanese Restaurant
590 m
High-Tech Zone New Area Shopping Street 2
Wei Tang Restaurant
600 m
Industrial Park Dong Zhen Shopping Street 3
Yang YangZhong CanGuan
660 m
High-Tech Zone Shi Shan Road 111
Papa John's Pizza
440 m
High-Tech Zone Yu Shan Road 99
Lan QiangYu Western Restaurant
940 m
2/F
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly Staff
Great Breakfast Choices
In Need of Updating
Not Central Location
7.8/10
Very good
Rooms
7.4
Location
7.8
Service
8.4
Dining
7.6
Guest reviews
7.8/10
based on 5 reviews
8.1
8.1/10 based on 56 reviews
Frank
United States,
June
2024
7.6/10
The hotel offered quite comfortable and clean rooms that were vast and in good condition, although in need of updating to meet the Shangri-La standard. The service was attentive, making me feel like part of their family, although the experience was not as comfortable as expected. The location was nice and central, with some construction sites nearby. The dining experience was good but could improve the selection for Western food. The facilities were great, offering a variety of services.
Rooms
8.0
The rooms were quite comfortable and clean, although needing updating to Shangri-La standards.
Service
7.0
The service was attentive and made me feel welcomed.
Location
7.0
The location was quite nice and central, despite some nearby construction sites.
Dining
7.0
The dining options were good but lacked variety for Western food.
Facilities
9.0
The facilities offered a range of services and amenities.
Carolyn
United States,
January
2024
7.4/10
The hotel is in a central and convenient location, with spacious rooms that are in need of updating to meet the standard Shangri-La is known for. The service was very helpful and made me feel welcomed, but there were some discomforting aspects. The dining offered a good selection of Eastern and Western favorites, although limited in some aspects.
Rooms
7.0
The rooms are vast but require updating to match the standard of Shangri-La in other locations.
Service
8.0
The service was amazing and welcoming, but some aspects were uncomfortable.
Location
8.0
The location was quite nice and central, making it convenient to explore Suzhou.
Dining
7.0
The dining experience offered good selections of Eastern and Western favorites but had some limitations.
Facilities
7.0
The facilities met basic needs but could benefit from upgrades.
Harry
United States,
September
2023
8.6/10
Staying at this hotel felt more like being in a premium hotel in Dongguan rather than an international brand in Suzhou. The rooms were neat and tidy with excellent views, great staff, and a wide variety available at breakfast, but there was a noticeable smell of cigarettes on the non-smoking floor.
Rooms
8.0
The rooms were neat and tidy with excellent views and a variety of breakfast options, but unfortunately, there was a lingering smell of cigarette smoke on the non-smoking level.
Service
9.0
The service was top-notch, with the staff being very accommodating, helpful, and making me feel like part of the family.
Location
9.0
The location was central, very convenient, and close to the city center, making it easy to explore Suzhou and visit significant tourist spots like Lingering Garden, Humble Administrator Garden, and Tiger Hill.
Dining
8.0
The dining experience was excellent with a variety of delicious dishes to choose from, but the tea service could be improved.
Facilities
9.0
The hotel facilities were great, offering a range of services like room service, car hire, dry cleaning, and more to enhance the overall stay.
Jon
United States,
July
2023
7.6/10
The hotel had excellent views and a great staff, offering a lot of choices at breakfast. However, the rooms were in need of updating to meet the standard I expect from Shangri-La. Overall, it was fine, clean, with friendly staff, but I would prefer a more central location next time.
Rooms
7.0
The rooms were clean and staff friendly but in need of updating to meet Shangri-La standards.
Service
9.5
The service made me feel like part of the family, with rooms well-maintained and over-delivered on service.
Location
7.0
The location was quite nice and central, but I would prefer a more central spot in the future.
Dining
8.5
The dining experience was good, with a mix of Eastern and Western options available.
Facilities
9.0
The facilities were great, offering a variety of services like room service and car hire.
Friendly Staff
In Need of Updating
Robert
United States,
June
2023
8.0/10
The hotel offers a nice size room that is clean with friendly staff, but it can feel crowded and loud at times. The smell of cigarette on a non-smoking level is a downside.
Rooms
7.0
The room was a nice size and clean with friendly staff.
Service
9.0
I received great service, especially from the front desk girl Seven. The staff was professional, friendly, and efficient.
Location
8.0
The hotel is centrally located and very convenient, especially for exploring Suzhou's tourism points like Lingering Garden and the Tiger Hill.
Dining
8.0
The dining experience was good with a variety of dishes and good western options.
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