Shangri-La Suzhou Hotel Suzhou , Suzhou (Jiangsu)
About the Hotel
Shangri-La Suzhou is a prestigious complex featuring a five-star hotel, an International grade office tower, and a luxurious shopping arcade. Located in Hu Qiu District, named after the famous Tiger Hill, it offers world-class service amidst tranquil surroundings. The hotel's design combines modern architecture with exquisite Asian hospitality. The property provides easy access to historical landmarks and beautiful natural landscapes.
Location
Located in Suzhou, a city renowned for its rich cultural heritage and picturesque scenery, the hotel is only 0.5 miles from Shishanlu. Guests can explore significant local attractions, including historical landmarks and parks, within a few kilometers. Convenient transportation options within the city allow easy access to popular destinations. The hotel's central location provides a perfect blend of business and leisure opportunities.
Rooms
Shangri-La Suzhou offers a range of accommodations featuring spectacular views of the city. Each room is equipped with branded amenities, free Wi-Fi, soundproofing, and a flat-screen TV. Guests can enjoy complimentary minibars during their first night and rooms with luxurious features like bathtubs and hot tubs. Executive Lounge access is also available for discerning travelers seeking enhanced comfort.
Eat & Drink
The hotel boasts an array of dining experiences, with The Shang Palace serving delightful Huai Yang and Cantonese cuisine. Guests can enjoy sumptuous buffets featuring seasonal delicacies and engaging culinary activities. Specially curated dining options are designed to delight every palate, with a focus on memorable gastronomic journeys. Unique culinary programs invite guests to learn the art of cooking regional dishes.
Leisure & Business
Shangri-La Suzhou provides excellent leisure and business facilities, ensuring a productive stay for its guests. The property features a luxurious spa and fitness center, allowing for relaxation and rejuvenation. Professional event spaces are available for meetings and special occasions, supported by an attentive staff. The nearby office tower is well-equipped to serve both local and international companies.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Tennis court
- Badminton
- Pool tables
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
Spa & Leisure
- Indoor swimming pool
- Beach umbrellas
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Back massage
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offered quite comfortable and clean rooms that were vast and in good condition, although in need of updating to meet the Shangri-La standard. The service was attentive, making me feel like part of their family, although the experience was not as comfortable as expected. The location was nice and central, with some construction sites nearby. The dining experience was good but could improve the selection for Western food. The facilities were great, offering a variety of services.
The hotel is in a central and convenient location, with spacious rooms that are in need of updating to meet the standard Shangri-La is known for. The service was very helpful and made me feel welcomed, but there were some discomforting aspects. The dining offered a good selection of Eastern and Western favorites, although limited in some aspects.
Staying at this hotel felt more like being in a premium hotel in Dongguan rather than an international brand in Suzhou. The rooms were neat and tidy with excellent views, great staff, and a wide variety available at breakfast, but there was a noticeable smell of cigarettes on the non-smoking floor.
The hotel had excellent views and a great staff, offering a lot of choices at breakfast. However, the rooms were in need of updating to meet the standard I expect from Shangri-La. Overall, it was fine, clean, with friendly staff, but I would prefer a more central location next time.
The hotel offers a nice size room that is clean with friendly staff, but it can feel crowded and loud at times. The smell of cigarette on a non-smoking level is a downside.